frequently asked questions
Frequently Asked Questions
Discover answers about our world-class gemstones, ethical sourcing, and exclusive services.
About Our Gemstones
While most of our collection consists of completely untreated stones, some gemstones may undergo traditional heating processes to enhance their natural beauty, a standard industry practice that has been used for centuries. Any treatment, including heating, is always clearly disclosed and mentioned in the stone's certification and documentation from GIA or GRS laboratories.
We source directly from our mines in Pakistan's Swat Valley and Kashmir regions, and also import from verified ethical suppliers worldwide. This ensures complete traceability and authenticity.
Absolutely. Every gemstone comes with certification from prestigious laboratories such as GIA (Gemological Institute of America) and GRS (Gem Research Swisslab), along with detailed authenticity documentation.
You can purchase through our locations in Pakistan, Dubai, and Australia, or contact us directly for personalized consultation and international shipping arrangements.
Yes, we provide bespoke jewelry design services to showcase your selected gemstones in custom settings created by master craftsmen.
We accept various secure payment methods, including bank transfers, certified checks, and approved digital payment platforms. Contact us for specific payment options in your region.
Yes, we provide secure international shipping with full insurance coverage. All shipments include proper documentation and certification for customs clearance.
Each gemstone comes with laboratory certificates from GIA or GRS. You can verify these certificates directly with the issuing laboratories using the provided certification numbers.
We are collectors and mine owners with direct sourcing capabilities, decades of expertise, and partnerships with the world's most prestigious gemological laboratories. Our ethical sourcing and rigorous quality standards set us apart.
We provide detailed care instructions with each purchase. Generally, store gemstones separately, avoid harsh chemicals, and have them professionally cleaned periodically.
Yes, we provide professional cleaning, maintenance, and restoration services for gemstones purchased from us.
High-quality, certified natural gemstones from reputable sources like N7 Gems & Co have historically shown strong value retention and appreciation, particularly rare specimens with excellent provenance.
Highest Quality
Learn about our jewelry making process & what makes our rings so special
